Powerful insights from your call activity –  monitor extension, track call detail records by extension, group, trunk  and call accounting software capabilities  across your entire Mitel environment.

Tailored reports designed to match your exact business needs . Work with our experts to target the insights that matter and unlock the full potential of your call data.

 Intuitive, configurable dashboards that give you a clear view of team performance and customer interactions – without any hassle.

Stay Informed Automatically Callation is a cloud-based call tracking platform that delivers reports directly to your email on a schedule you control – daily, weekly, monthly, or custom – with zero manual work required. Schedule reports in PDF, CSV & XLSX formats. Select your delivery frequency and set alerts for missed calls, long calls, and […]

Turn Call Data Into Business Intelligence Callation’s business call analytics go beyond reporting – identifying patterns, benchmarking performance, and empowering leaders with data-driven insights. Gain visibility into communication activity across departments. Historical call trends  Team & department benchmarking Mitel communications intelligence

Real Support From People Who Know Mitel When you need help, you speak to someone who actually knows Mitel – not a chatbot. Our support is backed by real telecommunications experience, with direct access to knowledgeable and friendly staff, transparent onboarding processes, ongoing platform assistance, and a dedicated team committed to your long-term success.